This policy describes how Centre Axel ("we" or "us") collects, processes, uses and shares personal information and/or personal data about users of the “In the Shoes of an Autistic Person” application (the "Application").
In this policy, the term personal data refers to information about an identifiable individual.
The contact details of the data controller under this policy are as follows:
Our processing of personal data is mainly based on the following principles:
We process your personal data to the extent necessary to provide you with our products and services as requested by you;
We may process certain personal data because you have specifically given consent to the processing.
2. The data we collect
2.1. Information collected from you
We collect information that you voluntarily provide to us (e.g., by filling out a form) through our website, a survey, e-mail or otherwise. The disclosure of this information is not required to use the Application. This information may include :
Your full name;
Your email address;
Your age;
Your place of residence;
2.2. Data collected from the Application
We do not collect data automatically from the Application.
3. How is your data used?
We use your personal data for the purposes described below. Some uses involve data that is subject to your specific consent, while other uses are necessary to provide you with services.
3.1. Communication with you
We use the personal data you have provided us with (e.g. your name and e-mail address) to communicate with you about your data and our services, but only if you have provided us with this data and if you agree to receive communications from us. We comply with applicable laws and regulations regarding unsolicited emails. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to us at : info@centreaxel.com
3.2. Product Development
Voluntarily submitted data (which may include personal data) may be used on an anonymous basis to improve our products and to assist in the development of new products. For example, we may use data voluntarily submitted by our users to compile statistics on time-consuming actions in the Application in order to improve the usability of a new application.
4. How is your data stored?
We retain the personal data collected until you request that we destroy it or until our activities no longer require us to retain it. We do not, however, make a commitment to retain the personal data collected for a specific period of time.
The personal data collected is stored electronically on servers located in Canada. These servers are operated by our service provider, Microsoft, who has made a written commitment to us to treat your personal information as confidential.
Personal data collected about individuals outside of Canada is transferred to Canada. Canada is recognized as an appropriate jurisdiction for the transfer of personal data from the European Economic Area.
5. How your personal data is protected
Your personal data is hosted by our service provider, Microsoft, which is committed to using industry-standard security measures to maintain data integrity and confidentiality.
Our employees and suppliers are informed of the confidential nature of personal data and are made aware of the appropriate security measures to prevent unauthorized access to personal data.
6. Disclosure of personal data
We only share your personal data in the manner described in this policy and when we have your explicit consent. Your personal data may be disclosed to the categories of persons described below for the purposes mentioned.
6.1. Employees
Your personal information is only accessible to our officers and employees who need to access it for the purposes of this policy.
6.2. Service Providers
We share certain personal information with service providers that allow us to provide our services more efficiently. These service providers agree in writing to maintain the confidentiality of the data and not to use it for any purpose other than to provide services to us. Our service providers are listed below:
Supplier
Details
Useful links
Microsoft
We use the Office 365 service to store data gathered from the Application on cloud servers. Microsoft agrees to use our data only to the extent necessary to provide services to us.
We may disclose personal data if expressly permitted or required to do so by law, or if we are compelled to do so by a competent authority. We will not disclose personal data unless expressly required by law.
6.4. Transfer of business
In the event that the sale or restructuring of all or part of our company is contemplated, we may disclose personal data to the persons or organizations involved before and after the transaction, whether or not the transaction takes place. In such a case, these persons or organizations undertake to us to maintain the confidentiality of the personal data and to use it exclusively for the purpose of evaluating the feasibility or advisability of the transaction and in accordance with this policy.
7. What are your rights regarding your personal data?
7.1. Access your data?
To access the personal data that we hold about you or to have certain personal data that we hold about you that is inaccurate modified, you may make a request in writing at info@centreaxel.com.
We will respond to your request promptly (within 30 days of receipt), allowing you access to your personal data in our files. Where required by law, we will provide your data in a machine-readable format.
7.2. Withdrawal of Consent
If you wish to withdraw your consent to the processing of your personal data, please notify us at info@centreaxel.com. If you withdraw your consent to the processing of your personal data, we will delete your personal data from our database.
7.3. Deletion
You may request the deletion of personal data that we hold about you. To make such a request, please write to us at info@centreaxel.com.. We will respond to your request as soon as possible (no later than 30 days after receipt).
7.4. Complaint
If you reside within the European Union, you have the right to file a complaint regarding the processing of your personal data with a supervisory authority. This authority varies depending on your country of residence.
If you reside outside the European Union, our processing of personal data is governed by the laws and regulations applicable in Canada and the Canadian authorities are exclusively competent to receive any complaint or claim relating to our processing of your personal data.
7.5. Audits
We may verify the identity of persons wishing to access their personal data. Any information collected to perform this verification will not be used for any other purpose.
8. Policy Change
We may amend this Policy from time to time to reflect changes in our personal data management practices. In the event that a change is made, the new policy will be available at the following address: https://centreaxel.com/en/autism-privacyen/
If you have provided us with your email address, we will notify you of any material changes to our privacy policy by email within a reasonable delay before the new policy takes effect. If we process your personal data on the basis of your explicit consent, we will not process your data for new purposes without your explicit consent.
9. Additional Information
For any additional information concerning the processing of your personal data, you may contact us at the address indicated at the beginning of this policy.
The Chairs
The Centre Axel is run jointly by Stéphane Guay, Research Director of CR-IUSMM, and Stéphane Vial, Researcher at CR-IUSMM.
Stéphane Guay
Co-director, Centre Axel
Research Director, Montreal Mental Health University Institute Research Center
Adjunct-director, Research, Montreal East Island Integrated University Health and Social Services Center
Full professor, École de criminologie and Departement of Psychiatry and Addiction, Université de Montréal
Stéphane Guay holds a Ph.D. in Clinical Psychology and specializes in the study of the management of victims of serious violence, especially in the workplace, and individuals who have developed a state of post-traumatic stress following various types of events. His research aims to improve psychosocial interventions for people at risk of developing post-traumatic reactions by taking into account the differential needs of women and men. He is the director of the Center for the Study of Trauma and the head of the VISAGE research team whose main objective is to improve the care of individuals exposed to serious violence in their workplace.
Stéphane Vial
Co-director, Centre Axel
Creator and leader of Mentallys
ChairHolder of the Diament UQAM Chair in Design for e-Mental Health
Researcher, Centre de recherche de l'Institut universitaire en santé mentale de Montréal (CR-IUSMM)
Professor, School of Design, Université du Québec à Montréal
With a doctorate in philosophy and a degree in clinical psychology, professor and design researcher Stéphane Vial specializes in responsible digital innovation in mental health through codesign and interaction design. Chairholder of the UQAM Diament Chair in Design for E-Mental Health, his work focuses on creating high-quality digital interventions in mental health through human-centered design and codesign. He is the creator and leader of Mentallys, a free mobile application that facilitates access to mental health care.
